Biology Computer Support

IT Support Information

Keith Jung - Senior IT Analyst 

Requests for IT service/support (software installations, printer issues, etc.) should be emailed to:

Please include as much information in your email request as possible, to include:

  • Name
  • Location
  • Phone Extension
  • Model/Brand of Computer/Printer
  • Serial Number of the computer/printer

This information will help us provide more timely support.



Additional computer assistance or assistance after the hours listed above are available via the UNC Charlotte IT Service Desk:

Assistance with classroom podium issues is available via the Office of Classroom Support:

  • Phone: 704‑687‑5500 (Press option 3)
  • Email: classhelp@uncc.edu
  • Hours: Mon – Thu 8:00 AM to 8:00 PM; Fri & Sat 8:00 AM to 5 PM
  • OR by pressing the RED button on the podium